Supplemental Privacy Disclosure for Mobile Banking Application
As an account holder of The First Bank, the Privacy Policy you received or acknowledged at the time of your account opening governs how we use your personal information collected subject to the Gramm-Leach-Bliley Act on consumer financial privacy. This Supplemental Disclosure provides further details about personal information The First Bank’s banking app (the “App”) might collect under certain circumstances when you use the app, and how this information is used, in accordance with the Privacy Policy.
Eligibility
The App is offered only to individual residents of the United States, excluding its territories, who can form legally binding contracts under applicable law. Other restrictions and eligibility requirements for the App apply as described in the App’s Terms of Use. As a parent or legal guardian, please do not allow your children to submit personal information without your permission. By using the App, you represent that you meet these requirements and that you agree to the terms of this Privacy Notice.
Why do we request access to personal information?
The App may request access to information stored on your device such as location, camera or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account, or for any other purposes permitted by applicable law and our Privacy Policy. It is important for you to understand that before granting access to this information you may be prompted to give the App that permission. If you do not wish to grant that permission, you may decline. If you later change your mind, those permissions can be updated in your device’s settings.
What types of personal information do we collect from your App?
The App may collect the following personal information about you. Information may be used for purposes permitted by applicable law and our Privacy Policy, as well as for the purposes described below:
- Contact information - your name, postal address, zip code, social security number, e-mail address, telephone number, and user ID allow us to verify your identity. The first four pieces of information are collected from you when you open an account with us. The remaining pieces of information may be collected when you open an account or when you sign up for digital banking services.
- Location - your location is used to prevent fraudulent activity and to display locations near you.
- Camera - this App uses your camera to capture check images or to upload receipts or other documents, or to verify identity.
- Card controls - we may collect personal information about you for purposes of validating payment cards or the identity of the person paying with them, which may include name, postal address, zip code, e-mail address, telephone number, account numbers, payment card expiration date, payment card identification or verification numbers, and other information.
In addition to the purposes described in our Privacy Policy, we generally use personal information to manage risks related to: (a) information maintained about you by identity verification services and consumer reporting agencies, including credit bureaus; (b) payment and other historical transaction information in which you participate through the App; and (c) any personal information that you may enter into information blocks present in the App interface or made available through the App. We also may collect information regarding your mobile device such as device settings, device identifiers, your location, and analytical information that may assist with diagnostics and performance of the App. We do not sell your personal information. We may share with third parties in accordance with our Privacy Policy, including for joint marketing purposes.
How do we protect personal information about you?
We take measures to protect personal information about you when you enter it into the App. Such measures are described in our Privacy Policy.
How long do we retain the data?
We will retain, protect, use and share personal information about you as long as it is reasonably required for the purposes described in this Supplemental Disclosure, and as permitted or required by law, including but not limited to for risk management, regulatory compliance, and audit purposes.
Rev. Date: 1/2025